Disability Matters Logo


The 12th Annual Disability Matters North America Conference & Awards

When: April 24-26, 2018
Where: Jupiter, Florida
Location: Wyndham Grand Jupiter at Harbourside Place



Conference Day 1
Kyle Maynard sitting on top of a mountain ridge

Entrepreneur, Speaker,
Bestselling Author,
Award-Winning Extreme Athlete

Conference Day 1
Mike Schlappi holding Paralympic Torch
CSP, MBA, Author,
Gold Medalist, Hall of Fame

Contact Us

Continue to check back with us as we update our sponsors daily! If interested in becoming a Sponsor or participating in the event, there is still time! To become a sponsor, please contact Ivette Lopez, C.O.O. & Chief of Staff; E: ivette@consultspringboard.com; T: 1-973-813-7260 x.102.  To purchase a ticket, click here 


Registration is now closed





ATT logo



  KPMG logo



 Jazz Aviation Logo unum logo





Day-1 Sponsor
 Barilla logo 



Toyota Corporate Logo





Day-1 Sponsor Day-2 Sponsor
Runway of Dreams Foundation Logo Visa Logo



 Bank of America Logo



Colgate-Palmolive Logo Prudential Financial Logo unum logo



AholdUSA Logo American Airlines Logo AT&T Logo
  delhaize logo  Fidelity Investments Logo Fifth-Third Bank Logo
 Hyatt Logo  pricewaterhousecoopers PwC logo  Travelers Logo
UPMC Logo    



 DTCC Logo Genentech Logo Hanger, Inc. Logo
hsbc logo  Intuit Logo (2017)  KPMG Logo
 L'Oreal USA Logo  Procter & Gamble Logo   Royal Caribbean Logo
 Southern California Edison Logo  USAA Logo Wells Fargo Logo


Wyndham Worldwide Logo





divmba logo


Global Designator  Global Event Sponsor Designation





  • Welcome Reception:  Resort Wear and/or Pool Attire (swimming will be allowed)
  • Conference Attire:  Resort Wear
  • Awards Ceremony & Dinner:  Formal / Cocktail Attire


Should you require any Dietary Accommodations, please be sure to make note in the Dietary Accommodations area of the Registration Process.

Tuesday, April 24, 2018 – Welcome Reception

  • Passed Hors D’oeuvres

Wednesday, April 25, 2018 – Conference Day – 1 

  • Continental Breakfast
  • Lunch: TBD

Wednesday, April 26, 2018 – Awards Gala Dinner

  • Cocktail Reception: Hors D’oeuvres.
  • Dinner: TBD
  • Dessert: TBD

Thursday, April 26, 2018 – Conference Day – 2 

  • Continental Breakfast
  • Lunch: TBD


      If you have any questions regarding this conference, please contact:


        Tuesday, April 24, 2018
        6:30PM – 9:30PM EST

        Wednesday & Thursday
        April 25 & 26, 2018

        7:45AM – 5:15PM EST

        Wednesday, April 25, 2018

        7:00PM – 10:00PM EST


        Wyndham Grand Jupiter at Harbourside Place
        122 Soundings Avenue,
        Jupiter, Florida 33477
        (T): 561-273-6600
        (F): 561-273-6669


        Agenda is final.

        TUESDAY, APRIL 24, 2018

        Time                 Topic Location
        7:45 am – 5:00 pm Registration Pool Deck or IBIS Pre-Function, if raining.
        6:30 pm – 9:30 pm WELCOME RECEPTION


        Sponsored by: Toyota Motors, Inc.

        Welcome and Opening Remarks:

        • Stephen Lewis
          General Manager, Diversity & Inclusion, Toyota
        • Nadine Vogel
          Chief Executive Officer, Springboard Consulting, LLC
        Pool Deck or IBIS, if raining.


        WEDNESDAY, APRIL 25, 2018

        Time                 Topic Location
        7:45 am – 5:00 pm Registration Preserve Pre-function
        8:30 am – 9:45 am Breakfast
        Sponsored by:
        Runway of Dreams Foundation


        • Mindy Scheier
          Founder, Runway of Dreams Foundation
        Preserve Ballroom
        9:45 am – 10:00 am Color Guard Procession


        Junior ROTC of Delray Beach, Florida

        • Leader: Chief Javier Gonzalez
        • Coach: Charles Powell, First Sergeant, United States Army (Retired)
        Preserve Ballroom
        10:00 am – 10:15 am Welcome and Opening Remarks:


        • Nadine Vogel
          Chief Executive Officer, Springboard Consulting, LLC
        Preserve Ballroom
        10:15 am – 11:00 am Steps-to-Success  



        • Susan Hamilton
          General Counsel, Springboard Consulting, LLC


        • Michael MacDonald
          Manager, Health Services, Jazz Aviation
        • Beth Ruffin
          Diversity & Inclusion Consultant, Unum Group
        • Ken Shapiro
          Leader, Disability Employee Resource Group (ERG), Unum Group


        • Pete McNally
          Senior Usability Experience Consultant, Springboard Consulting, LLC

        Description:  Hear from this year’s award winner(s) about the initiative(s) that brought them to the Disability Matters stage.  The Steps-to-Success award seeks to identify and celebrate those companies who are beginning on the journey of innovation, action and transformation relative to individuals with disabilities whether as employees, customers or both. This award also seeks to encourage these honorees whose initiative(s) have been in place no less than six months and no more than two years and who demonstrate significant promise of long term success, to have the commitment and perseverance to continue taking the steps necessary to eventually become a Disability Matters Employer or Supplier of Choice, the most prestigious of all Disability Matters Award.

        Preserve Ballroom
        11:00 am – 11:15 am BREAK  
        11:15 am – 12:00 pm



        Keynote Presentation:


        Introduction by:

        • Patricia Dingle.
          Senior Director, Diversity & Inclusion, Visa


        • Kyle Maynard (Biography)
          Entrepreneur, Speaker, Bestselling Author, Award-Winning Extreme Athlete 
        Preserve Ballroom


        12:00 pm – 1:30 pm


        Sponsored by: Barilla USA  Remarks:


        • Melissa Tendick
          Vice President, Marketing, Barilla America 
        Preserve Ballroom
        1:30 pm – 2:30 pm Special Needs Parents in the Workplace
        Sponsored by: Bank of America  Moderator:


        • Paula Kelley
          Managing Director, U.S. Trust Bank of America Private Wealth Management


        • Kristine d’Esterhazy
          Vice President, U.S. Trust Senior Trust Officer
        • David G. Mumma
          Senior Relationship Manager, Bank of America, N.A.
        • Douglas Vogel
          Financial Advisor, Massachusetts Mutual Life Insurance Company (MassMutual)
        • Karen Wong
          Senior Vice President, Estate Settlement Market Director, U.S. Trust/Bank of America

        Description: Approximately 9% of your workforce are special needs parents. When these amazing men and women go home at night, it’s to attend to their second full-time job, that of caring for a child with special needs. While companies are beginning to understand these employee’s needs, there are a myriad of issues that often go unaddressed including but not limited to unique needs relative to health benefits, issues pertaining to travel and relocation financial and legal issues and more.  This session will serve as an open discussion and dialogue about these important topics.


        Preserve Ballroom
        2:30 pm – 2:45 pm BREAK  
        2:45 pm – 3:45 pm ADA, FMLA, Workers’ Compensation:  The Interplay & Overlap



        • Michael Farrell
          EEOC Miami District Director, U.S. Equal Employment Opportunity Commission (EEOC)


        • Norman Mann
          Assistant District Director, West Palm Beach Area Office, U.S. Department of Labor, Miami District Office

        Description: This Panel of experts will provide detailed guidance for those who must navigate workplace issues that implicate one, two, or all three of the most complex laws regulating leave time:  The Americans With Disabilities Act of 1990 (as amended in 2008)(the “ADA”), the Family and Medical Leave Act (the “FMLA”) and Florida’s Workers’ Compensation Statute.  Specifically, Panelists will provide practical information regarding what constitutes a “disability” for purposes of the ADA;  leave time as an accommodation under the ADA; when such leave time may constitute an “undue hardship” on an employer’s business; what constitutes a “serious medical condition” under the FMLA; the different methods of calculating leave time under the FMLA; and the burdens of both an employee who suffered a workplace injury and his or her employer with respect to leave time.  The Panelists will also conduct a discussion, and respond to inquiries from the attendees, regarding common workplace scenarios that involve potential overlap, or even conflict, between and among these three statutes.  In addition, the Panelists will address issues commonly faced by Human Resources professionals and employment attorneys under all of these statutes including reinstatement rights and responsibilities, as well as interference and retaliation claims.

        Preserve Ballroom
        3:45 pm – 4:45 pm Hot-Topic Breakouts


        • Brain Health
          Facilitated by:  Kevin Hines, Founder, 17th & Montgomery Productions
        • Employment
          Facilitated by:  Michael Farrell, EEOC Miami District Director, U.S. Equal Employment Opportunity Commission (EEOC)
        • Intersectionality of PwD, Veterans & LGBTQA
          Facilitated by:  Samantha R. Rembo, Head of Research & Design Studio, CTO Dev, Intuit
        • Technology
          Facilitated by:  Peter McNally, Senior User Experience Consultant, Springboard Consulting, LLC
        • Veterans
          Facilitated by:  Laurie Sayles, President and CEO, Civility Management Solutions
        Preserve Ballroom
        4:45 pm – 5:00 pm Wrap-Up day-1 Preserve Ballroom
        7:00 pm – 7:30 pm COCKTAIL RECEPTION Preserve Pre-Function
        7:30 pm – 10:00 pm AWARDS GALA Preserve Ballroom


        THURSDAY, APRIL 26, 2018

        Time                 Topic Location
        7:45 am – 5:00 pm Registration Preserve Pre-function
        8:30 am – 9:45 am Breakfast
        Sponsored by: Visa, Inc.


        • James Green
          Sr. Director of User Experience, Visa
        Preserve Ballroom
        9:45 am – 10:00 am Welcome and Opening Remarks:


        • Nadine Vogel
          CEO, Springboard Consulting, LLC


        Preserve Ballroom
        10:00 am – 10:15 am DiversityMBA Presentation


        • Pamela McElvane
          Chief Executive Officer & Publisher, Diversity MBA


        Preserve Ballroom
        10:15 am – 10:30 am BREAK  
        10:30 am – 11:00 am Best Practices:  A Fireside Chat with KPMG



        • Nadine Vogel
          CEO, Springboard Consulting, LLC


        • Brian Culvey
          Managing Director, KPMG, LLP

        Description:  Hear from this year’s award winner(s) about the initiative(s) that brought them to the Disability Matters stage.  This award is in consideration of a company’s programs/initiatives that touch on all aspects of accommodations, work-life initiatives, company policies and practices and training. The judges consider the use of reasonable accommodation processes, emergency preparedness programming and assistive technology offerings. They look for the presence and successful execution of a Disability Business Resource Group, its interactions with other BRGs, employee benefits and wellness programs, training, as well as all aspects of workplace standards and practices, accessibility and much more. As with other categories, the judges are looking for scale, geographic reach and sustainability among other key factors.

        Preserve Ballroom
        11:00 am – 11:45 am Keynote Presentation


         Introduction by:

        • Kathleen Giles
          Senior Manager, Operational Excellence, Toyota Financial Services


        • Mike Schlappi (Biography)
          CSP, MBA, Author, Gold Medalist, Hall of Fame
        Preserve Ballroom
        11:45 am – 12:45 pm NETWORKING LUNCHEON Mangrove Deck
        12:45 pm – 1:00 pm 2018 Disability Matters Announcements


        • EUROPE
          Dow, Inc.

        Description: Hear from Springboard’s 2018DMEUR Host, Dow Europe GmbH, on November 5-7, 2018, in Horgen, Switzerland. Something to take back to share with your European colleagues.

        • EDUCATION
          Stephen V. Moll, Vice Provost, Florida International University

        Description: Stephen Moll, Vice Provost, Florida International University, will announce the date and location of Springboard’s First-Ever Disability Matters Education.  This inaugural one-of-a-kind event will be for post-secondary education professionals to address the mainstreaming of college students with disabilities.

        Preserve Ballroom
        1:00 pm – 2:00 pm A Marketplace Success Story:  AT&T



        • David Ortiz
          Senior Diversity and Inclusion Consultant, Oracle


        • TeNita Ballard
          Lead Consultant – Diversity & Inclusion, AT&T
        • Lorraine Clayton
          President, Ability, AT&T
        • Roman A. Smith
          Director, Community Investment / Social Innovation, AT&T
        • Rick J. Wilson
          Director, Diversity & Inclusion, AT&T

        Description:  Hear from this year’s award winner(s) about the initiative(s) that brought them to the Disability Matters stage.  This award is in consideration of a company’s programs/initiatives that focus on the outreach and marketing of products and/or services to consumers who are individuals who either have a disability and/or are have a dependent with special needs. It is also in consideration of a company’s business-to-business initiatives impacting this community. The judges take into account the look, feel and messaging as well as the appropriateness, accessibility and relevance of collateral, advertising, social media, etc. They seek to understand what segment of the disability community is targeted and why and how it relates to the company’s overall marketing strategy and mission. They also seek to understand new product development, event accessibility, research employed and much more.


        Preserve Ballroom
        2:00 pm – 2:15 pm BREAK  
        2:15 pm – 2:45 pm Brain Health:  A Suicide Survived



        • Kevin Hines
          Founder, 17th & Montgomery Productions


        • Lacy Dicharry
          CEO, Kevin & Margaret Hines Foundation
        • Alisa LaPolt
          Executive Director, National Alliance on Mental Illness (NAMI) Florida
        • Greg Van Borssum
          Suicide Prevention Australia Ambassador, GVB Mind Warriors

        Description:  Kevin Hines is an award-winning speaker, author, documentary film maker, suicide prevention and mental health advocate. Two years after he was diagnosed with Bipolar Disorder, he attempted to take this life by jumping off the Golden Gate Bridge.  Since 1937 when the bridge opened, thousands have attempted this but only 34 survived and Kevin was one of them.  Kevin, along with an amazing team of subject matter experts, will address the critical topic Mental Health in the Workplace.  It’s a session you will never forget!

        Preserve Ballroom
        2:45 pm – 3:15 pm Veterans Transitioning to the Private Sector: It’s a Journey



        • Laurie Sayles
          President and CEO, Civility Management Solutions


        • BriGette McCoy
          CEO and Founder, Women Veteran Social Justice Network

        Description:  Laurie Sayles returns to the Disability Matters stage with her friends from Veteran Service Organizations including Women Veteran Social Justice & DAV-Disabled American Veterans to address the most prevalent issues, concerns and victories of the Veteran and Service-Disabled Veteran Community.


        Preserve Ballroom
        3:15 pm – 3:45 pm Lightning Rounds (Novelty prizes to be awarded)



        • Nadine Vogel
          CEO, Springboard Consulting, LLC

        Description: There will be Lightening at Disability Matters NA This year!  The Conference will conclude with individuals delivering up to a four-minute talk focused on an innovative, best or next practice idea on the topic of Disability Inclusion in the Workforce, Workplace or Marketplace.  This fun-filled, lightning-speed session will conclude with the audience selecting the winner.

        Preserve Ballroom
        3:45 pm – 4:00 pm Closing Remarks & Departures Preserve Ballroom


        Hotel and Transportation



        Springboard has negotiated a discounted rate of $249.00 USD, plus applicable sales (7%) and occupancy (6%) tax rates at the Wyndham Grand Jupiter at Harbourside Place.  Please book quickly as space is limited.

        PLEASE NOTE:

        • The room rate is subject to any applicable city, county, state or federal taxes that may apply at the time of room occupancy. Currently, the combined tax rate is 13%; taxes are subject to change. 
        • Cancellations are not allowed (hotel reservation is non-refundable, non-transferable, and non-negotiable).*
        • If you shorten your stay after reservation has been secured, there are no refunds.*
        • Check-in time is 4:00 p.m.
        • Check-out time is 11:00 a.m.
        • All hotel reservations must come through Springboard and be made no later than Friday, March 30, 2018 to receive the discounted rate and additional negotiated amenities.*
          • Amenities included are:
            • Guestroom internet access
            • Use of the Fitness Center
            • Local Calls
            • Waived Hotel Services Fee ($12.00 value per night)
            • Overnight self-parking will be reduced to $8.00 (discounted from $16.00 per night). Should you still wish to utilize Overnight Valet Parking the rate is $24.00 plus tax, which is at your cost.
            • Group rate will be offered three (3) days pre and post, based upon availability (Saturday, April 21, 2018 through Saturday, April 28, 2018)
            • As part of your reservations through Springboard, you will be entered into a raffle to win a Two Night Three Day Lodging Package at the Wyndham Grand Jupiter at Harbourside Place.
            • Complimentary Drink Tickets

        *The hotel will hold Springboard responsible for all reservations as this is a negotiated discounted package.




        We recommend scheduling with Uber or Lyft to/from Fort Lauderdale (FLL) Airport or West Palm Beach (PBI) Airport; or using local taxi service.

        click here to View photos



        Please note:  a few of the videos are not captioned as the files corrupted.  We apologize for any inconvenience caused.