Disability General


“What’s The Difference Between Accessible, Usable and Universal Design?”

All three are approaches to design that make it easier for everyone to use, especially people with #disabilities.  This includes design of physical space, customer services, products, websites, training, etc.

  • #Accessible Design: A design process in which the needs of people with disabilities are specifically considered.  This process is most known as requirements under the Americans with Disabilities Act and Amendment Act #ADA/#ADAAA).
  • #Universal Design: The design of products and environments to be usable by everyone, to the greatest extent      possible, without the need for adaptation or specialized design.      
  • #Usable Design: Defined by the International Organization for Standardization as the "effectiveness, efficiency, and satisfaction with which a specified set of users can achieve a specified set of tasks in a particular environment". Unfortunately, people with disabilities are rarely included in usability tests.

 So which principle of design is your company using to ensure a positive user experience for your employees and customers?  Is it successful? Does it enhance engagement and productivity while mitigating risk?  Ingrid Kanics, Springboard’s Manager of Physical Accessibility and her team, will conduct a comprehensive on-site assessment that will include recommendations, supporting documentation and training, taking into account the following key design principles:           

  • It’s useful and marketable to people with diverse abilities.
  • It accommodates a wide range of individual preferences and abilities.
  • It’s easy to understand, regardless of the user's experience, knowledge or language skills.
  • It communicates information effectively to the user regardless of condition or sensory ability.     
  • It minimizes hazards and the adverse effects of accidental or unintended actions.
  • It can be used efficiently, comfortably, and with a minimum of fatigue.
  • Appropriate size and space is provided for approach, reach, manipulation and use, regardless of the user's body size, posture or mobility.

Keep in mind, in addition to Physical Accessibility/Universal Design, #Springboard offers a full array of #Assessments & #Gap #Analysis to include IT/Web Accessibility (508/WCAG) and Organizational Assessments.

Contact Springboard today to learn more about any one or all of these assessment options at: 

Subject:  "Assessments"
OR call us at (973) 813-7260

This information should not be construed as “legal advice” for a particular set of facts or circumstances. It is intended only to be a practical guide for participants familiar with this subject. Users should seek appropriate legal advice tailored to address their specific situation.