People who have disabilities across the European Union have won important new rights when it comes to public bus transportation. They will now have accessible travel information made available before and during a bus ride, mandatory disability awareness training for all drivers and a right to compensation for damaged wheelchairs or other assistive equipment. In addition, information about passenger rights will become available in terminals and online. Unfortunately, this new regulation will not come into force until 2013.
This information should not be construed as "legal advice" for a particular set of facts or circumstances. It is intended only to be a practical guide for participants familiar with this subject. Users should seek appropriate legal advice tailored to address their specific situation.