The National Association of the Deaf (NAD), a civil rights organization made up of individuals who are deaf and hard of hearing, announced the filing of a major federal lawsuit against Netflix. The lawsuit charges the entertainment giant with violating the Americans with Disabilities Act (ADA) by failing to provide closed captioning for most of its “Watch Instantly” movies and television streamed on the Internet. For the approximately 36 million Americans who are deaf or hard of hearing, providing captions is similar to providing ramps for people who use wheelchairs.
Businesses must keep in mind that the ADA requires that all “places of entertainment” provide “full and equal enjoyment” for people with disabilities. In this case, “places” is defined as the internet. Is your business fully in compliance with this requirement? If you’re not sure, contact Springboard Consulting today.
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