Do companies have to provide captioning of online content?

Something to consider as both Netflix and both get sued for violating the ADA in failing to provide such captioning. Specifically, Netflix is being sued by the National Association of the Deaf (NAD) for not providing users who are deaf with equal access to its “watch instantly” video content. is being sued by the Greater Los Angeles Agency on Deafness (GLAD) for failing to provide captioning of its on-line videos on Both lawsuits seek injunctions requiring the companies to provide closed captions on all streaming video content.

Keep in mind that the ADA requires that all “places of entertainment” provide “full and equal enjoyment” for people with disabilities.



This information should not be construed as "legal advice" for a particular set of facts or circumstances.  It is intended only to be a practical guide for participants familiar with this subject.  Users should seek appropriate legal advice tailored to address their specific situation.