The Dept of Justice is making sure cruising is accessible to passengers with disabilities. Norwegian Cruise Line (NCL) will make sure that people who are deaf or hard of hearing get the auxiliary aids and services they need to participate in the ship’s activities and in the shore excursions. The ADA includes an important requirement for all entities—provide effective communication using “auxiliary aids and services.” In this case, and depending on the specific situation, the cruise line might meet that requirement by providing a sign language interpreter, written transcript of emergency drill, written notes for ship broadcast announcements, etc.
NCL will also make sure that passengers who use wheelchairs get accessible bus transportation between the airport, cruise ship and hotels, and on shore excursions. And, NCL is paying $100,000 in damages to 9 passengers with disabilities and $40K in civil penalties to the U.S.